Nguyen Hoai Nam

Contact Info

Education

Hanoi University of Mining and Geology

Sep 2009 - Sep 2014

  • Major: Information Technology
  • Degree: Good

Skills

AI Tooling & Frameworks

Claude Code CLI, GitHub Copilot, Cursor, Antigravity, NotebookLM, MCP, LiteLLM (Gateway), Langfuse. Agentic UI (CopilotKit), LangGraph, Agno Framework, Google ADK.

LLMs & Models

Gemini, Claude, GPT, GLM, MiniMax, Kimi, Gemma, Flash models (LM Studio, Ollama).

Architecture & Design

Microservices, Modular Monolith, Spec-driven design, TDD, Event-driven Architecture.

Backend & Technologies

.NET Core, React, Next.js, Node.js, Supabase, Azure Cloud.

Database

PostgreSQL, SQL Server, MySQL, Oracle (Execution Plan, Performance tuning).

Management

Data-driven PM, DevFlow Integration, Agile/Scrum optimization.

Honors & Awards

  • 2025: Top 8 FPT AI Hackathon

    Applied LangGraph + RAG as an AI Agent platform for personalized learning paths.

  • 2023: Top 100 Outstanding Individuals FPT Software

NGUYEN HOAI NAM

AI Solutions Architect & TechOps Lead

Professional Summary & Objective

Solution Architect & TechOps Expert with over 10 years of experience, possessing comprehensive capabilities ranging from designing large-scale SaaS and ERP systems to establishing agile project execution processes. My core strength lies in harmoniously combining a solid System Architecture Mindset with Operational Excellence.

Career Objective: To become a technology leader driving transformation, utilizing AI not only as a product development tool but also as a lever to automate workflows (DevFlow), optimize team performance, and minimize operational costs. My ultimate goal is to architect technology systems that not only deliver "practical" value to end-users but are also "seamless", sustainable, and cost-effective throughout the product lifecycle. I maintain a lifelong learning spirit to readily adapt to and lead future technology waves.

Work Philosophy & Leadership

  • Practical Agile Mindset: Highly value the "divide and conquer" principle and continuous improvement in both software development and operational processes.
  • Result-oriented & Cost-optimized: Every decision to adopt new technologies, frameworks, or process changes must serve the product's ultimate goal. I am particularly rigorous in evaluating time efficiency and cost risks.
  • Knowledge Sharing & Mutual Respect: Consider sharing knowledge as a way to mutually advance. Core working principle: "Argue fiercely in the meeting room to find the optimal solution, but once a consensus is reached, the entire team will unite and focus absolutely on execution."

Work Experience

OSP Group

Jun 2025 - Present
AI Solutions Architect & TechOps Lead
  • SaaS System Architecture: Led the architectural design for an AI-integrated Accounting SaaS product targeting 1 - 2 million SMEs. Developed a flexible sizing plan (5,000 to 200,000 users), ensuring cost optimization, high performance, and compliance with strict financial data security standards.
  • AI Integration: Designed multi-channel data entry solutions (OCR, voice, chat), built Agentic UI, integrated AI Insights for cash flow forecasting, and developed an automatic AI anomaly detection system.
  • Core Platform Development: Developed a Microservices ecosystem and shared libraries for the entire company (supporting .NET, Java, React), compatible with PostgreSQL, MySQL, SQL Server, and Oracle.
  • Process Optimization (DevFlow): Built the V1 operational process on the Lark Ecosystem. Established a DevFlow process that strongly integrates AI tools (Claude code, Cursor, NotebookLM) while optimizing LLM API costs.
  • Team Management: Directly participated in recruiting and training. Redefined the Project Owner (PO) role to take on task management and progress metrics instead of a traditional PM.

FPT Software JSC

Dec 2022 - Jun 2025
Solution Architect
  • National-scale Architecture: Key architect for a civil registration management software scaled across Japan and an Accounting SaaS system for the Japanese market. Designed a Modular Monolith architecture transitioning towards Microservices on Azure Cloud.
  • Complex Problem Solving: Built an architecture separating synchronous and asynchronous processing (Azure Storage/Queue, SignalR). Designed core modules complying with strict retention laws (150 years for civil registration).
  • Pioneering AI & Automation: Developed CLI tools to automate code generation and synchronize documentation with DB design.
  • Productivity Optimization: Evaluated AI tools (Augment Code, GitHub Copilot) in the POC department, proving that AI application saved approx. 30% of total project effort.

Tri Nam Group

Dec 2017 - Dec 2022
Technical Leader
  • Played a key role in building the core architecture for the Usmart (Smart University) system - an ERP solution.
  • Directly developed core services (Auth), established communication principles between microservices, and standardized DB design.
  • Managed the technical team, ensuring progress and delivering high-quality products.

FPT Software JSC

Nov 2016 - Nov 2017
Technical Leader
  • Successfully led a large-scale database migration project from Oracle to MySQL, optimizing licensing costs.
  • Designed the solution and executed the migration of complex Stored Procedures blocks.

IFI Solution - An NTT Data Company

Oct 2014 - Oct 2016
SharePoint Team Leader
  • Managed a project development team for the Italian market. Responsible for structure design, planning, and progress control.